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Support & Training

Area

We help our clients jump-start their workspace adoption, usage, and monitoring by creating a dedicated Workspace Academy. This up-skilling of end-users and administrators will let our clients take ownership of their Workspace environment in no time. Their teams will enjoy a sense of security and confidence necessary to start thinking of further innovations for their business.

Approach

Adoption support

  • Collecting feedback to improve platform usage
  • Program results monitoring
  • Drop-in session to support platform adoption

Technical support

  • Technical training
  • Application maintenance
  • 1st and 2nd level support

Workspace Academy

  • Planning change management activities to support platform activation
  • Defining communication plan
  • Executive involvement sessions
  • User training

Accelerators

We leverage a set of accelerators to automate activities, reduce risk and increase project and service efficiency.

Tailor-made customer adoption program

Working directly with Google, we developed a program to support an effective platform adoption and to improve collaboration using Workspace tools.

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