A leading company in the energy sector faced a significant challenge: every day, the team received a large volume of emails and reports from customers that needed to be read, understood, and manually classified. This process was time-consuming, resource-intensive, and subject…
Speed, Accuracy, Reliability: The New Teleperformance Reporting Standard
Teleperformance is a global leader in customer experience management, offering assistance services, technical support, and business process management for clients across industries. This project was carried out for the Italian team, in close collaboration with ISTAT, Italy’s National Institute of Statistics,…
SENEC and Hoverture Revolutionize Italy’s Photovoltaic Industry with Artificial Intelligence
In recent years, the renewable energy sector has experienced exponential growth, driven by increasing demand for sustainable energy solutions and the technological evolution supporting this transformation. A concrete example of innovation in this field is SENEC, a leader in the production…